Meet The ESM Team
Here at ESM Digital Solutions we have a talented and friendly team who are always happy to help you with any queries you may have!
An early pioneer of Digital Dentistry, Mark began providing a Digital Study Model service for Dentists as early as 2007 and was one of the first to realise the industry changing potential of scanning technology.
A passionate speaker and advocate for the advancement of Digital Dentistry Mark regularly is a frequent presenter at dental conferences, exhibitors’ forums and regional study group meetings. He has been published in both The Journal of Clinical Orthodontics and Private Dental Laboratory (UK) as well as reviewed articles for The American Journal of Orthodontics.
With a first-class honours Degree in Mechanical Engineering and a master’s degree researching ‘the strength of taper-lock dental implants, he is well versed in this area.
He has also worked for several years as a lecturer at DIT focusing on 3D Scanning, CAD/CAM, production and quality strategies, describing his love of teaching and mentoring as ‘food for the soul’.
As a director and founder of ESM you are inevitably going to spend time with Mark as he shares his extensive knowledge of dental technology and the possibilities available to you and your dental business.
Mark is a keen road cyclist and volunteers with his local Sea Scout group which gives him plenty of opportunity to spend time in the open air on land and on sea.
When not at the chairside, Stephen enjoyed playing music and has built up a strong following for his online music sessions.
Having completed his studies in Information Technology in France, David started his career with Hewlett Packard working his way up from a technical support engineer to team leader and then manager of the server and storage team for northern Europe. He has also worked as a field service engineer with Bloomberg installing network equipment for high profile financial institutions in Paris.
More recently he completed a Postgraduate Diploma in Management of Internet Enterprise Systems with Dublin City University. With fifteen years’ experience managing global technical support teams, he is committed to ensuring ESM Digital consistently provides a first-class level service to its customers.
In his spare time David created a community Judo Academy so that his children would have the opportunity to learn the sport. At weekends he coaches at his local soccer club and GAA.
Clíodhna is a fully qualified Dental Technician having attained her Degree in Dental Technology with Trinity College Dublin. She began her professional career working in a laboratory before deciding to join the ESM Digital Team.
Specialising in Orthodontic Software and 3D Printing, she works closely with clients in Ireland and the United Kingdom assisting them with training and support.
Our training specialists are Involved in an ongoing cycle of updating their skills with new technologies progressing rapidly in the dental industry. Clíodhna has completed many relevant courses including clear aligner studio, dental system, implant studio and Trios design studio.
She also collaborates with 3Shape on pre-product launches and is intrinsically involved in beta testing stages of their new products. This allows her to be uniquely attuned to the many possibilities afforded through 3Shape.
Clíodhna is a talented baker, enjoys travelling and has a particular affinity for the National Botanical Gardens where she walks regularly.
With a Degree in Cyber/Computer Forensics and Counterterrorism from the Technological University of Dublin and many more certifications to his name, Ciaran works as part of our Technical Support team. His knowledge of 3D printing is extensive, having worked in the Research and Development Lab for printers at Hewlett Packard.
He is routinely supporting the more technical aspects of what we do from simple software updates to complex installations in large hospitals. He has a wealth of experience in troubleshooting and is always at the other end of the phone or an email to help you resolve any issues you might have.
Ciaran is a keen sportsman from Navan with an impressive golf handicap and recently completed the Dublin Marathon!
Angela Keogh manages our accounts office. She takes care of customer software renewals, billing issues and any account inquiries you may have.
She spends her weekends canoeing in Loughshinny with family and shares her love for arts and crafts with her children.
What Our Clients Say
Integral Part Of My Daily Practice
“3Shape TRIOS and my Formlabs printer have become an integral part of my daily practice. The support I receive from ESM is fast, reliable and trustworthy every time exactly what I need to get the most from this market leading tech.”
When I need help, they are always there
“The team at ESM digital solutions has always been my insurance policy. When I need help, they are always there be it technical, training or just simple advice.”
I feel so lucky
"I feel so lucky to have been introduced to Mark and the team at ESM Digital. They have allowed me to develop our set up to the point where we can do anything with our scanning equipment, from full mouth rehabilitations to making our own orthodontic clear aligners."
"I purchased my Trios scanner from ESM on the recommendation of another dentist and in spite of the fact that ESM is in Ireland and we are in England I am delighted with my decision. Mark Barry at ESM has and continues to provide superb support. With Mark's live remote coaching in my ears I managed to complete my first scans for the restoration of an implant in record time. The screw retained crown fitted beautifully, with good contacts and in occlusion with no adjustment required. I thoroughly recommend Mark and ESM. Thank you very much. Best wishes Bradley Abrahams."
Love the customer support
"Love the customer support and knowledge about the equipment from Mark and the team - He spent a lot of time with us training and even sent us out a loan unit for us to try before we had purchased."
Best decision we made
“I have to give a high recommendation to Mark and the ESM team. We moved to them a few years back, with previously not being happy with our support from another reseller. I was recommended to them and it has been the best decision we made. The support is instant and to the point. They are very knowledgeable on the 3shape scanner. I will be staying with them for a long time.”
Helpful advice is available at a moments notice
“I would highly recommend Mark and his team at ESM. We are delighted with 3shape trios scanner. The support available is fantastic and helpful advice is available at a moments notice.”
How good their customer care is
“I chose ESM as my provider and agent having had many conversations with Mark over the years at trade shows and meetings and having many first hadn’t recommendations from customers about how good their customer care is.”
From the word go he was excellent
“A good friend of mine recommended that I speak to Mark at ESM I am so glad I did. Right from the word go he was excellent. He took a lot time to explain the options to me with a couple of demonstrations over ZOOM He even arranged a demo scanner to be sent out to me and carried out some training”
Staggered at the quality of training delivered by ESM
"We recently transferred our TRIOS licences to ESM and added some additional elements to our setup on the guidance of ESM. My associates and I were absolutely staggered at the quality of training delivered by ESM and wonder why we never received such training in the first place from our previous supplier! - I can’t recommend Mark and his team highly enough, knowledge second to none, customer service to match!"
The whole process was seamless
“I initially bought a Trios 3 to begin my digital dentistry journey. ESM had been recommended by a friend, and after the initial enquiry, Mark visited with a Trios Move for a demo. The whole process was seamless, with finance organised at the same time. Mark came and gave the team training and stayed to help us with a few patients we had booked in for treatment too, leaving us prepared for getting to work with it. It’s no exaggeration to say it has totally revolutionised the way we work in both restorative and ortho treatment. After a little while of using the Trios , I decided to go all in and buy a Roland DWX42W mill from ESM for same day restorations, which again, has pushed the level of service we provide to a whole new level. The support we get from ESM has always been rapid and comprehensive , although to be honest, we were so well trained and the products are of such high quality and intuitive to use that we’ve not even had to call on them too often.”