Why Choose Us
“If you are thinking of going digital don’t think just do it you will not be disappointed and definitely use ESM digital solutions!”
Dr Prash Patel, Beech Lane Dental Care
Why Choose ESM Digital Solutions?
As early entrants to the market we have built up a wealth of experience in what works and what doesn’t. We know which technologies to trust. Our Managing Director Mark Barry travels extensively to present at dental conferences and exhibitors’ forums while also producing articles and research papers for the industry. He is a passionate speaker and advocate for the advancement of digital dentistry.
An ethical partner
Our passion for digital dentistry is matched with strong ethical values, ensuring the ESM Digital Solutions catalogue contains only products and services that allow us to deliver on our core values – we are a truly open partner delivering truly open solutions.
We are widely recognised within the dental profession. You can be reassured that our reputation precedes us. We are not looking for fast sales. We are here for the long haul and will be on hand no matter when you need us. Our name is important to us and we trust that when you hear our company name it will be on positive terms. Honesty and transparency are important to us. Creating a good reputation takes time and effort and we continuously work hard to ensure this is maintained.
We only hire the best people to ensure your experience is an excellent one from your initial customer enquiry through to purchase and a long-term relationship with our customer support team. Our team are constantly updating their knowledge with ongoing trainings.
Like all technology, digital dentistry is ever changing and evolving. Much like all other inhouse technology the level and quality of ongoing support can mean the difference between a successful transition with minimum time interruption and having a frustrating experience. Our support team comprises a valuable mix of dental technicians and IT specialists to ensure a rounded and comprehensive support capacity. We believe technical support is crucial to the overall customer experience and we are constantly looking at ways to improve and enhance our customer experience. We are also available to take over support for your products even if you have not purchased them from us!
We have been based in the North County Dublin town of Swords since 2007 and giving back to our community is important to us.
What Our Clients Say
Integral Part Of My Daily Practice
“3Shape TRIOS and my Formlabs printer have become an integral part of my daily practice. The support I receive from ESM is fast, reliable and trustworthy every time exactly what I need to get the most from this market leading tech.”
When I need help, they are always there
“The team at ESM digital solutions has always been my insurance policy. When I need help, they are always there be it technical, training or just simple advice.”
I feel so lucky
"I feel so lucky to have been introduced to Mark and the team at ESM Digital. They have allowed me to develop our set up to the point where we can do anything with our scanning equipment, from full mouth rehabilitations to making our own orthodontic clear aligners."
"I purchased my Trios scanner from ESM on the recommendation of another dentist and in spite of the fact that ESM is in Ireland and we are in England I am delighted with my decision. Mark Barry at ESM has and continues to provide superb support. With Mark's live remote coaching in my ears I managed to complete my first scans for the restoration of an implant in record time. The screw retained crown fitted beautifully, with good contacts and in occlusion with no adjustment required. I thoroughly recommend Mark and ESM. Thank you very much. Best wishes Bradley Abrahams."
Love the customer support
"Love the customer support and knowledge about the equipment from Mark and the team - He spent a lot of time with us training and even sent us out a loan unit for us to try before we had purchased."
Best decision we made
“I have to give a high recommendation to Mark and the ESM team. We moved to them a few years back, with previously not being happy with our support from another reseller. I was recommended to them and it has been the best decision we made. The support is instant and to the point. They are very knowledgeable on the 3shape scanner. I will be staying with them for a long time.”
Helpful advice is available at a moments notice
“I would highly recommend Mark and his team at ESM. We are delighted with 3shape trios scanner. The support available is fantastic and helpful advice is available at a moments notice.”
How good their customer care is
“I chose ESM as my provider and agent having had many conversations with Mark over the years at trade shows and meetings and having many first hadn’t recommendations from customers about how good their customer care is.”
From the word go he was excellent
“A good friend of mine recommended that I speak to Mark at ESM I am so glad I did. Right from the word go he was excellent. He took a lot time to explain the options to me with a couple of demonstrations over ZOOM He even arranged a demo scanner to be sent out to me and carried out some training”
Staggered at the quality of training delivered by ESM
"We recently transferred our TRIOS licences to ESM and added some additional elements to our setup on the guidance of ESM. My associates and I were absolutely staggered at the quality of training delivered by ESM and wonder why we never received such training in the first place from our previous supplier! - I can’t recommend Mark and his team highly enough, knowledge second to none, customer service to match!"
The whole process was seamless
“I initially bought a Trios 3 to begin my digital dentistry journey. ESM had been recommended by a friend, and after the initial enquiry, Mark visited with a Trios Move for a demo. The whole process was seamless, with finance organised at the same time. Mark came and gave the team training and stayed to help us with a few patients we had booked in for treatment too, leaving us prepared for getting to work with it. It’s no exaggeration to say it has totally revolutionised the way we work in both restorative and ortho treatment. After a little while of using the Trios , I decided to go all in and buy a Roland DWX42W mill from ESM for same day restorations, which again, has pushed the level of service we provide to a whole new level. The support we get from ESM has always been rapid and comprehensive , although to be honest, we were so well trained and the products are of such high quality and intuitive to use that we’ve not even had to call on them too often.”
Starting Out on your digital dentistry journey?
Start with us – pioneering experts since 2007.
Here at ESM Digital Solutions we recognise that it can be daunting, not to mention expensive getting started with Digital Dentistry equipment! It’s hard to know where to start.
A clinician searching for the perfect digital impression system or a laboratory that needs an open, flexible and powerful productivity tool to help you take your business to the next level, you can be confident that ESM will have the right solution for you.
Regardless of whether if you are dipping your toes in for the first time or a seasoned pro who has already seen the benefits from their equipment and simply want to upgrade, ESM Digital Solutions are your ideal partner.